This article has been reproduced from The Business Concept publication.
For over 23 years, IL2000 has been delivering third-party transportation and logistics services to a variety of partners. Through utilising a proprietary transportation management system, combined with comprehensive customer collaboration and logistics engineering, it’s managed to make quite the name for itself within the supply chain network. Now, IL2000 is renowned for its ability to operate seamlessly across a multitude of business segments, and we explore how its brilliance has earned it a stellar reputation forged on incredible client engagement.
IL2000 is a USA-based 3PL that has, since 1999, been setting itself apart as a unique entity within the nation’s logistics industry. By focusing on delivering exceptional, comprehensive logistics management services that are tailored to each individual client’s needs, IL2000 has earned the trust of customers across a wide variety of sectors. Be it LTL and TL managed transportation services, international freight forwarding, or freight bill audit and pay, IL2000 has demonstrated time and time again that its reliable, bespoke solutions are simply one of a kind within the industry. It recognises the need for a deeper level of engagement within its field, and has gone above and beyond to ensure that clients feel heard, respected, and prioritised at all times.
Customer needs are considered first and foremost by the excellent team behind IL2000, and it’s this quality that has allowed it to secure the trust of an array of clients. IL2000 values its partners’ profitability just as much as its own, allowing it to approach each request as seriously as the next. Combine this with a devotion to capturing the very meaning of excellence through its incredible customer service and continuous improvement, and you’ve got a selfless 3PL that truly has the success of others at the forefront of its operations. This is, however, just one quality that makes IL2000 such an astounding entity. It has an incredibly realistic outlook on its industry, which serves to enrich its solutions twofold, all whilst enhancing the outcome of its client collaborations.
Of course, no 3PL is capable of success without a robust foundation of core values. So, it comes as no surprise to learn that IL2000 has an avid dedication to the qualities that first propelled it towards greatness. Not only has it placed an immense focus on engaging with the client, but it prioritises the trust and relationships that it’s able to build with new and previous partners alike. Aside from delivering bespoke logistics solutions, IL2000 centres itself around an unwavering sense of respect and precision. Accomplishing its customers’ goals is what it excels in, and it does so whilst embracing communication and remaining true to the needs of each individual involved. The result is a hard working collective that knows how to have fun, all whilst delivering on its promise of incredible client engagement.
IL2000 adopts an incredibly hands-on approach when tackling any of its clients’ supply chain requirements, resulting in an invaluable understanding that only serves to increase the satisfaction of both the collective and its partners alike. Every aspect of the process is handled by a team of passionate individuals, each equipped with the skills and expertise to forge real logistics solutions that address every possible need. This is all achieved whilst demonstrating an impressive level of foresight, ensuring that both client and company are prepared for anything, and have the means to adapt to secure the perfect outcome time and time again.
Despite the challenges facing the industry in recent years, namely in the form of AI and new, driverless vehicles, IL2000 has not once lost its spark. It hasn’t shown an ounce of hesitation in optimising and realigning itself in order to uphold its status as the most reliable, engaging 3PL currently operating within the US, and it’s for this reason that it’s been able to maintain such a consistent level of excellence over the past two decades. With such an inspiring passion for supply chain logistics solutions, we’re sure that IL2000 will continue to flourish for the sake of its team and its clients, and we’re excited to see what the next step looks like for this trustworthy, dependable 3PL.
We believe that Techa Pacitto, IL2000’s CEO, puts it best when she details how “My outlook for IL2000 is the same as it’s always been. I want IL2000 to relentlessly pursue brilliant supply chain solutions. I want our team to build a reputation, not just for its unparalleled experience, but for our ability to listen — and our radical responsiveness to a customer’s evolving demands. That’s what sets us apart.”
See the entire Logistics Warehouse and Supply Chain Awards 2023 publication.